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Live Platform Guide for Professional Services
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Overview
Live Platform Installation
UpgradingUMP365
Setup Live Platform Server
Operation Center Portal Setup
Live Platform Operation Center Portal
Viewing Software Versions
Voice Calling
Microsoft Teams Direct Routing
FullyAutomaticDNSProvisioning
App Registration For Background
Deploy Sync App on Service Provider Azure Subscription
Setup UMP 365
Onboarding Direct Routing Services
Day Two Management using the Multitenant Portal
Day Two Management using the Service Portal
Accessing the Service Portal from the Multitenant
Configuring using the Service portal
Hosted Essentials
Hosted Essentials Plus
Hosted Pro
Getting Started with Direct Routing Hosted Pro
Managing M365 Users
Managing Number Ranges
Number Inventory
Reserving M365 Tenant Phone
LifeCycle Management
Microsoft 365 Settings
Configuring Online Voice Routing
PSTN Usage
Voice Routing Policy
Voice Route
PSTN Gateways
Dial Plan Normalization Rules
Manage Site LocationsPro
Managing Location-Based Routing
Monitoring M365 Replication Actions Queue
Audit and Roll Back Historical
Managing User Licenses
Direct Routing Service User Permissions
REST API Interface
Troubleshooting
SQL Server Configuration
AudioCodes SfB2Teams Migration Tool
Microsoft Operator Connect
Webex Cloud Connect
Zoom Provider Exchange
Live UC
Contact Center
Interactions and Meetings Recordings
Applications
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PSTN Usage
A container for voice routes and PSTN usages can be shared in different voice routing policies.
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Select the
Manage Pstn Usage
button to manage the PSTN Usage (Add/Edit/Delete).
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